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  1. There is in an issue with drawing internal lines (ie connecting a ridge) where the line shows up as red (aka not drawable or not connectable)

    This has been happening a ton lately and I don't know why.

    1 vote

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  2. Can you please update SolarGraf so the JA Solar 455W (JAM54D41‑455/LB) panel is correctly marked as black‑on‑black? This panel is a black‑on‑black module, but the system won’t let us check the box on our end. Please enable that option for this model.

    Also, what happened to the ability to email support directly? We’re paying $1,000 per month for the platform, so we need to make sure we can reach someone when something needs to be updated.

    1 vote

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    Completed  ·  0 comments  ·  Materials  ·  Admin →
  3. As an installer, I would like the option to remove the disclaimers about not everyone being eligible for credits, incentives or rebates on the Cost section of the proposal.

    1 vote

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    0 comments  ·  Proposal  ·  Admin →

    Remove unwanted disclaimers from the Cost, Savings, and other sections using advanced customization. In the advanced template, click Edit on the desired section, select the element you want to remove, click the Delete icon, and save your changes. This will remove any unnecessary disclaimers or notes from the selected sections.

  4. 1 vote

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  5. 1 vote

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  6. This user wants to define separate pricing in their settings for the domestic-content and non-domestic versions of Enphase's 10C batteries, such that their variable pricing reflects automatically on the quote. The sales rep should need only select between DOM or NON-DOM on the battery design tool

    1 vote

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  7. 1 vote

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    Completed  ·  0 comments  ·  Financing  ·  Admin →
  8. 1 vote

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  9. 2 votes

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    Completed  ·  0 comments  ·  Financing  ·  Admin →
  10. Right now we can only send new system via API. It's urgent we can send other configs too.

    1 vote

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  11. As an installer, I would like to download the DocuSign Certificate of Completion directly in Solargraf instead of having to access it externally.
    This saves time and reduces friction when gathering signed documentation.

    1 vote

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  12. As an installer I would like to be able to hide Mosaic or other lenders I'm not using in the Financing Options menu

    1 vote

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    Completed  ·  0 comments  ·  Financing  ·  Admin →
  13. 1 vote

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    Completed  ·  0 comments  ·  Financing  ·  Admin →
  14. When setting up custom sections on the proposal template, I'd like to choose the System Image (as found in the cover section) as an option to add in a custom section.

    1 vote

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    Completed  ·  0 comments  ·  Proposal  ·  Admin →
  15. We want to be able to block Sales reps from deleting projects

    3 votes

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  16. The 3-day timeout makes it difficult to catch activation for some users in this time. I'd like to request it's extended to 5 days

    1 vote

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    0 comments  ·  Others  ·  Admin →
  17. Client has a local NYC residential property tax abatement incentive that amortizes payments annually for the first 4 years.

    Incentive structure:
    - 30% of project cost divided into firs 4 years of financing. (7.5% per year)
    - Reamortizes monthly payment annually for first 4 years.
    - Not an income tax incentive.

    1 vote

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    Completed  ·  0 comments  ·  Incentives  ·  Admin →
  18. the tallest lidar points appear in green, while the shortest points (those closest to the ground) appear in red

    Since the tops of trees are green, they often clash with the tallest lidar points

    Please consider swapping the color scheme of the lidar mesh

    1 vote

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  19. This installer wants additional keyboard shortcuts for commonly-used tools like the Visibility or Downloads menus

    1 vote

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  20. Where an installer works in more than one Canadian province, they'll want to define solar price tables for each, and have the tool select the default price table depending on the project's location

    3 votes

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