845 results found
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Ability to rearrange incentives, gross price and total price on PDF proposal
. Client requested Gross Price be moved to the top line for better readability and flow, followed by incentives, then final cost.
example:
Gross Price: $58,000
Residential Renewable Energy Tax Credit - 30%: -$17,400
Cost After rebates and incentives: $40,600Attached an image on how the PDF proposal currently shows the order.
1 vote -
1 vote
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Electrical design tool available in Canada
As an installer I would like the Electrical design tool to be available in Canada
1 vote -
Bulk download PDFs for multiple projects
As an installer, I would like to bulk download PDFs across multiple projects instead of downloading them one at a time.
1 vote -
Enable customization of the shade report layout for LightReach projects
As an installer, I would like the ability to customize the shade report layout for LightReach projects.
The current shade report is primarily a technical loss report (TOF, SAV, TSRF percentages) and offers limited flexibility. Installers report that this format does not always support LightReach documentation or customer-facing needs, and additional layout control would help them present shading impact more clearly.2 votes -
Add support for pre-paid lease financing for HDM
As an installer, I would like Solargraf to support a pre-paid lease option for HDM projects.
In this model, the customer pays 80% upfront, and HDM pays the remaining 20% to the contractor on the back end. The lease term is 6 years, after which the customer owns the system.
Supporting this structure in Solargraf would allow installers to accurately model pricing, payments, and ownership terms without using workarounds.
1 vote -
SLD Generation for Powerwall 3 - 80A Backfeed and RSD Not Needed
When generating a Single Line Diagram (SLD) for a Tesla Powerwall 3, Solargraf currently defaults to a 60A backfeed breaker, even though an 80A backfeed is supported by Tesla.
In addition, the SLD includes a Rapid Shutdown Device (RSD) even when the inverter/battery is installed outdoors, where an RSD is not required.
It would be helpful to be able to edit these values directly within Solargraf (e.g., backfeed breaker size and RSD inclusion) instead of having to modify the DWG manually.
1 vote -
Automatically carry forward existing system production data for system expansions
When adding a system expansion, the existing system’s solar production data should automatically be included in the usage information.
Currently, installers must manually go back and re-enter this data. Automatically carrying it forward would improve accuracy, reduce manual work, and prevent errors when modeling expansions.
2 votes -
Enable % of gross cost discounts to be applied before incentives
As an installer, I would like the option to apply a percentage-based discount to the gross system cost before incentives are calculated.
Currently, percentage discounts are applied after incentives, which limits pricing flexibility.
1 vote -
As an installer, I'd like to be able to limit the SKU selection drop-down on GL app page
For example SILFAB440 has 5 different SKU.
This can be confusing to Sales rep and allows mistakes to be made.
We'd like to be able to map SKU in company settings.
1 vote -
No Chat Support Available
Some users report that the “Chat with us!” button does not appear even during advertised support hours and after trying multiple browsers and devices.
Initial investigation shows that chat visibility is affected by privacy consent settings, where LiveChat Inc is disabled by default under Customer Interaction. However, at least one user reports that the chat button still does not appear even after enabling consent and refreshing the page.
This suggests there may be additional conditions affecting chat rendering (such as network restrictions, availability rules, or widget initialization) beyond privacy consent alone.
Because the chat button may not render at all,…
5 votes -
Additional Timeline Payment Step Placeholders/Text box placeholder
Client requesting additional payment step placeholders for document creation
Installation step payment
Activation step payment.
Also requesting a text box placeholder for unique information to be typed in and added to individual projects.
1 vote -
As an installer, I want to define multiple solar price tables per state
Although we do support price tables per state, we support only one per state. If an installer wants their reps to choose between a “premium” panel at $3.50 per watt in California, or a “standard” panel at $3.25 per watt in California, they currently can’t do so.
1 vote -
As an installer, I want the PW3 battery to be added automatically when this inverter is used
When he adds the PW3 inverter in solar design, he feels it’s redundant to have to separately add the PW3 battery under battery design.
2 votes -
As an installer, I want to define a custom target DC to AC ratio
User doesn’t want his reps to have to change the DC to AC ratio on every project. But he doesn’t want more than one PW3 inverter to be added when auto-stringing. So either we change auto-stringing such that it doesn’t ask for target DC to AC (or rather, asks for desired quantity of inverters), or we let him define his own target DC to AC ratio (in his case, 1.45) which is used by default on new projects.
1 vote -
As an installer I would like to be able to download Docusign documents separately even if they were originally sent together in one envelope
As an installer I would like to be able to download Docusign documents separately even if they were originally sent together in one envelope. Each document should be able to be downloaded individually once signed
1 vote -
% of system cost commission option
The new commission adder feature is a great addition. However, commissions in our workflow are calculated as a percentage of total system cost.
Currently, commission adders only support flat dollar and $/Watt options. Adding a % of system cost option would better support common commission structures and reduce the need for manual calculations.
1 vote -
Allow adding custom panel materials without Solargraf request
Installers would like the ability to add custom or new panel materials directly in Solargraf without needing to submit a request for Solargraf to add them.
This would improve flexibility when working with new manufacturers, temporary supply changes, or non-standard panels.
1 vote -
Explain why integrated TPO products can't be imported to a project
This user had solar price set to $0 (as is their standard practice, they price using adders)
And went to import TPO products. The dialog told them to add a customer name, phone and email (which were all present). The dialog advised there were no products to show.
When the user set a solar price greater than $0, the financing products were successfully imported
This user wants better guidance (in-app) on how to resolve such issues
1 vote -
Commission per TPO when selecting TPO rate
Client is requesting functionality to see commission while selecting TPO rate from pricing matrix.
1 vote
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